At sg55, your privacy matters. This Privacy Policy explains exactly what personal data we collect from Filipino players, how we use it, who we share it with, and how we keep it safe. We believe in full transparency — no hidden surprises.
These cards summarize the most important points from the sg55 Privacy Policy. They are provided for convenience and do not replace the full legal text below.
sg55 uses industry-standard SSL encryption and secure server infrastructure to protect all personal and financial data submitted by Filipino players.
You have the right to access, correct, and request deletion of your personal data held by sg55, subject to our legal and regulatory obligations.
sg55 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the sg55 platform.
GCash, PayMaya, BPI, BDO, and Metrobank transaction data is handled through secure, encrypted channels. sg55 does not store full payment credentials on its servers.
sg55 uses cookies to improve your experience on the platform. You can manage your cookie preferences at any time through your browser settings.
sg55 complies with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173), in all data processing activities.
sg55 is committed to protecting the privacy and personal data of all registered players across the Philippines — whether you're playing from Manila, Cebu, Davao, Quezon City, or anywhere else in the country. We understand that trust is the foundation of any good relationship, and that includes how we handle your information.
This Privacy Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations. It governs all personal data collected through the sg55 website, mobile-optimized platform, and any related services.
As the data controller, sg55 is responsible for determining the purposes and means of processing your personal data. If you have any questions about how your data is handled, please contact our support team through the channels listed in Section 14 of this Policy.
sg55 collects the following categories of personal data from Players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, support, transaction notifications |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, browser type, device type, operating system, session duration | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bets placed, login history, pages visited | Personalization, responsible gaming monitoring, analytics |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, dispute resolution, service quality |
| KYC Documents | Passport, driver's license, national ID, proof of address, selfie verification | Identity verification, regulatory compliance, fraud prevention |
sg55 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect information about your race, religion, political opinions, or health status unless specifically required by applicable law.
sg55 collects personal data through the following means:
sg55 uses the personal data we collect for the following purposes:
sg55 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):
sg55 does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Policy:
All third parties with whom sg55 shares personal data are required to handle such data in accordance with applicable Philippine data privacy laws and sg55's data protection standards.
sg55 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, sg55 will securely delete or anonymize your personal data in accordance with our data disposal procedures.
sg55 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit the sg55 website. We use the following types of cookies:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the sg55 platform. For more information on managing cookies, refer to your browser's help documentation.
sg55 takes the security of your personal data seriously. We implement a range of technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration, including:
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by sg55:
Request a copy of the personal data sg55 holds about you and information about how it is processed.
Request correction of any inaccurate or incomplete personal data sg55 holds about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
To exercise any of the above rights, please contact the sg55 support team via the channels listed in Section 14. sg55 will respond to all data privacy requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.
Please note that certain rights are subject to limitations under applicable Philippine law. For example, sg55 may be required to retain certain data for regulatory compliance purposes even where a deletion request is received.
If sg55 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete such data and close the associated account. Any winnings accrued by an underage player will be forfeited.
If you are a parent or guardian and believe that your child has registered an account with sg55, please contact our support team immediately so that we can take appropriate action.
The sg55 platform may contain references to third-party services, such as payment processors (GCash, PayMaya, BPI, BDO, Metrobank). When you interact with these third-party services, you will be subject to their own privacy policies and terms of use, which are separate from and independent of this Policy.
sg55 is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your sg55 account.
sg55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will:
Your continued use of the sg55 platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should discontinue use of the platform and contact our support team to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way sg55 handles your personal data, please contact our Data Privacy team through the following channels:
Our Filipino support team is available around the clock to assist you with any data privacy concerns. We aim to acknowledge all data privacy requests within 48 hours and to resolve them within the timeframes specified in Section 10 of this Policy.
If you are not satisfied with sg55's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the regulatory authority responsible for enforcing the Data Privacy Act of 2012.
Now that you know how we protect your data, sign in to your sg55 account and enjoy a secure, trusted online casino experience built for Filipino players.